Global Supplier Quality Manager (w/m/d)

At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

As a Supply Quality Manager (f/m/d), you ensure the achievement of PALFINGER’s quality objectives for the delivery performance of external suppliers in line with the procurement strategy and the company’s group guidelines. You continuously drive improvements in delivery quality and reduce quality‑related costs arising from complaints and warranties by supporting prototype and initial sample inspections, test processes, and product audits.

YOUR RESPONSIBILITIES

• Select, approve and develop suppliers in line with PALFINGER standards in close cooperation with Procurement, including process capability assessments and quality assurance agreements
• Define, coordinate and monitor quality requirements, inspection plans and systematic process improvements at suppliers, including on-site visits and audits according to EN ISO 9001
• Support prototype, pre-series and initial sample processes, including planning, coordination and evaluation together with R&D, Engineering and internal stakeholders
• Lead and coordinate complaint and warranty handling with external suppliers, analyse root causes, define corrective actions and drive sustainable reduction of quality costs
• Monitor and report key quality KPIs for supplied parts (complaint rate, refund rate, audit rate, etc.) and initiate targeted improvement programs with suppliers

YOUR QUALIFICATIONS

• Technical education in mechanical or electrical engineering (e.g. HTL, technical college, master craftsman) or comparable qualification
• Several years of professional experience in quality management/quality assurance, ideally in the metalworking industry and in collaboration with suppliers
• Sound knowledge of QM methods and tools (e.g. APQP, 8D, 5Why, Ishikawa) and advantageously training as quality system manager and/or lead auditor
• Very good English skills in spoken and written form; confident use of SAP and MS Office as well as strong intercultural and communication skills
• High assertiveness and willingness to travel up to approx. 50% (primarily within Europe, occasional worldwide trips).

WHAT WE OFFER

• Flexible working hours with no core time and possibility to work from home on a regular basis
• Further training and international career opportunities
• Corporate health management "PALfit"
• Company restaurant with freshly prepared meals and daily meal subsidy
• Job ticket for travel to and from PALFINGER
• Numerous employee discounts through Corporate Benefits