Manager Global Spare Parts Sales Management (f/m/d)

At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

We are looking for a hands‑on and transformation‑driven leader who will unify our global Spare Parts Sales operations, introduce standardized governance, and accelerate digital and AI‑supported improvements across the organization.

YOUR RESPONSIBILITIES

• Lead and develop the global spare parts inside‑sales organization through functional (dotted-line) leadership, building a unified and customer‑centric sales support structure across all regions
• Drive global process harmonization by implementing the global operating model (starting with EMEA & NAM) and establishing standardized KPIs, service levels, and governance
• Accelerate digitalization and automation initiatives, leveraging AI, eCommerce, and ticketing systems to improve speed, quality, and transparency
• Guide regional teams through change initiatives, ensuring strong communication, training, and knowledge management across all markets
• Coordinate cross‑functional collaboration with Procurement, Logistics, Service, Product Management, and Operations to ensure seamless global execution

YOUR QUALIFICATIONS

• Completed university degree in Business Administration, Supply Chain Management, Industrial Engineering, or a comparable field
• Several years of leadership experience in Parts Sales Management, ideally in an international setup
• Hands‑on mentality and active operational involvement to support the regional organizations
• Strong knowledge of SAP sales‑related processes Experience with AI‑ and automation‑supported operational environments, combined with strong communication and leadership skills in multicultural teams
• Fluent in Englisch, German language skills are a plus; willingness to travel (15%) 

WHAT WE OFFER

• Flexible working hours with no core time and possibility to work from home
• Further training and international career opportunities
• Corporate health management "PALfit"
• Company restaurant with freshly prepared meals and daily meal subsidy
• Job ticket for travel to and from PALFINGER
• Numerous employee discounts through Corporate Benefits

Minimum yearly gross salary according to the Austrian metal industry collective agreement is EUR 60.962,30 based on full-time employment. According to experience and qualification, we offer a market-conform overpayment.

Are you interested in the position and still have questions? Please do not hesitate to contact us.