Spares Coordinator

At PALFINGER, we have been lifting goods to a new level for over 90 years - with a pioneering and passionate spirit. As a global technology and engineering company, we are the world's leading manufacturer and supplier of innovative crane and lifting solutions. Our success is based on the tireless efforts of our approximately 12,350 employees, who contribute their ideas and energy to our vision. With us, you can expect a dynamic working environment full of opportunities for personal and professional development. Become part of our team and start your career at PALFINGER.

The Spares Coordinator plays a critical role in keeping our customers and service teams moving by ensuring the right parts are quoted, sourced, and delivered on time. This role reports directly to the Regional Spares Manager, is based in New Iberia, Louisiana and works closely with Service Engineers, Service Coordinators, and Purchasing. You will combine technical understanding, customer service, and hands-on logistics to support our marine equipment in the field. If you enjoy fast-paced work where accuracy, responsiveness, and teamwork matter, this is a role where you can make an immediate impact. 

Your Responsibilities

• Prepare accurate and timely spare parts quotations by interpreting technical drawings and identifying correct item codes.
• Serve as a key customer contact, proactively communicating order status, delays, and resolutions.
• Utilize ERP system to determine pricing and availability of part(s).
• Coordinate closely with Service Engineers and Service Coordinators to support urgent and ongoing spares requests.
• Identify and report process improvement opportunities to the Regional Spares Manager while delivering excellent service.

Your Qualifications

• Strong customer focus with the ability to thrive in a fast-paced, detail-driven environment.
• Experience working with Microsoft Office and computer-based inventory or order-tracking systems.
• Ability to read technical drawings or quickly learn to identify mechanical spare parts.
• Clear, professional communication skills with customers and internal teams.
• A positive, self-starting mindset with the ability to work independently and as part of a team.

What We Offer

• Competitive compensation
• 401(k) with Company match
• Medical, dental, vision, life, accidental death and dismemberment insurance, and short- and long-term disability (depending upon state)
• Wellness program offered
• Paid Company holidays and paid Personal Time Off (PTO)
• Opportunity for continuous learning and career growth

This job posting describes the general nature of work performed by employees within this classification. The information on this posting is not designed to contain a comprehensive list of all responsibilities required of employees assigned to this job. Other duties may be assigned.

PALFINGER is not utilizing any external recruiting agencies for this opportunity. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law. 

Equal Opportunity Employer/Vet/Disabled